Free for school operations leaders

You gave good feedback. A week later, where did it go?

The Operations Feedback Generator turns one thing you observed, in a walkthrough or a records check, into written feedback your direct report can act on. It gives you four parts in about ten minutes: what you observed, why it matters, what to do next, and what you will look for on your next visit.

Try it now, no sign up
Free, with no account and nothing to install. Nothing you type ever leaves your computer.

You know the moment

You walk through the front office, or you pull five records, and you see something worth naming. A withdrawal that sat for three days. A family that left the desk without knowing what to bring back. You say something in the moment, and it is good, and by lunch it is gone.

Two months later you sit down to write a mid-year review. You know your direct report could be stronger in one area, but you no longer have concrete evidence of what you observed in October: not the date, not the record, not the number that would show them what you mean.

Front office, finance, kitchen, and facilities staff rarely get feedback in writing, because writing it well takes time you do not have in the middle of a school day. This tool captures the feedback that usually disappears by lunch, so the year-end review reflects what your direct report has already heard from you.

The Operations Feedback Generator writes the three parts that take the longest to word well: why the observation matters, what to do next, and what to look for on your next visit. That leaves you free to spend your time on the part only you can write: what you observed.

How it works. You choose one expectation from the role's rubric and type what you observed. The tool supplies the reason it matters and the look-fors, drawn from a written bank, and hands you a draft in four parts. You edit it to your own school's systems and names, then copy it into your email. Nothing you type is stored or sent anywhere.

Three ways operations leaders use it

1

After a walkthrough

You observed the front office during arrival, or you saw a family interaction go sideways. Type what you observed, and the tool returns a draft with a next step and a look-for you can follow up on during your next visit.

2

After a records or work-product review

You pulled a roster, a report, or a folder and found something. Type the date and the quantity, and the feedback comes back tied to the same expectation the person is scored on at the end of the year.

3

Building the year's record

One entry a week becomes the written record you bring to the mid-year and end-of-year review, so the review is a summary of what you already said, not the first time the person hears it.

Your first one, start to finish

  1. Pick one thing from this week you would want a direct report to do differently. The specific one, with a date or a number attached, is the right one.
  2. Choose the expectation it falls under, and type what you observed. Facts only: the date, the quantity, and what was said or found.
  3. Click Generate the feedback.
  4. Read what it flags. It tells you where the draft is still vague, and what to add so the person can follow up or respond immediately.

Written the same week, in the same words. The wording comes from the rubric your direct report is scored on, so the feedback you give in October reads in the same language as the score you give in June. That is what makes accountability data driven rather than subjective. The person leaves with a written action step and a stated list of what you will look for, so the next visit is clear.

Where the rest of this lives

This free tool covers the five Core Job Functions expectations for the School Registrar. The full Charter School Operations Rubric Pack carries a rubric for each of twelve operations roles, the scoring guide that shows how each rating is decided, and a written feedback bank for every expectation.

See the Charter School Operations Rubric Pack

Try it on someone you manage this week

Not the person who is easy to write up. The one you keep meaning to give real feedback to and have not found the words for. That is the one this will help with.

Open the Feedback Generator